Leave or delete a workspace
Understand the difference between leaving a workspace and permanently deleting a workspace.
Leaving and deleting are not the same action
Leave a workspace when you personally should stop belonging to that workspace, but the workspace should continue for other people. Delete a workspace when the entire workspace and its work should be permanently removed.
These are high-impact actions. They are intentionally harder to find than normal edit controls because they affect access, billing, members, projects, canvases, Goals/OKR sessions, dashboards, files, invites, and workspace history.
If you only want to sign out of ALLO on one device, use Sign out of ALLO. If you want to permanently remove your personal ALLO account, use Delete your account.
Availability
| Item | Details |
|---|---|
| Available on | Workspaces where the action is allowed by role, plan, and workspace policy. |
| Available for | Web app, desktop app, and mobile app. |
| Who can leave | Members who are allowed to leave and are not blocked by admin ownership rules. |
| Who can delete | Workspace admins, when the workspace is eligible for deletion. |
| Where to start | Workspace settings → General → Danger zone. |
Choose the right action
| Action | What it does | Use it when |
|---|---|---|
| Leave workspace | Removes your membership from the workspace. The workspace and its work remain for other members. | You no longer belong to this team, class, client workspace, or organization. |
| Delete workspace | Permanently removes the workspace and workspace-owned content. | The workspace itself should be shut down and nobody should continue using it. |
| Delete account | Removes your ALLO account and can affect admin-owned workspaces. | You want to leave ALLO entirely, not just one workspace. |
| Sign out | Ends the current session or device session. | You are switching accounts or securing a device. |
Open the Danger zone
Confirm the active workspace first. Then open Workspace settings → General and look for the Danger zone. If you cannot find Workspace settings, use Open workspace settings.
Admins usually see the delete-workspace action when the workspace allows it. Non-admin members may see the leave-workspace action instead. Managed external workspaces, policy-controlled workspaces, and some plan states can hide these actions.
Leave a workspace
Use Leave workspace when you should no longer be a member, but the workspace should continue for everyone else.
Leaving removes your workspace membership and can remove access to workspace content, member-only areas, private canvases, private projects, Files, Goals/OKRs, dashboards, and member search. Private canvas access connected to your membership can transfer to the workspace admin according to the workspace's access rules.
Leaving does not delete the workspace. It also does not delete other people's work, cancel the workspace plan, or remove another member. If you need a copy of something, export or save it before leaving where export is available.
Why admins usually cannot just leave
If you are the workspace admin, ALLO may block normal leaving. That is intentional. A workspace needs an accountable admin for member management, settings, billing-sensitive areas, and recovery.
Before an admin leaves:
- Add or choose another trusted member.
- Make that person a workspace admin where the plan allows it.
- Confirm billing, seats, storage, AI credits, and member responsibilities.
- Confirm that any private or owner-sensitive work still has the right owner or manager.
- Leave only after the workspace has another responsible admin.
If the workspace should not continue, delete the workspace intentionally instead of trying to leave it.
Delete a workspace
Delete workspace is permanent. It removes the workspace and workspace-owned data such as canvases, projects, Goals/OKR sessions, dashboards, files, members, invites, access records, and workspace settings. The exact cleanup can depend on workspace state, but the user-facing rule is simple: do not delete a workspace unless the workspace should be gone.
ALLO can require the exact workspace name before deletion. This prevents accidental deletion from a settings page that was opened in the wrong workspace.
Deletion can be blocked when the workspace is not eligible, when the name confirmation does not match, when the current user is not an admin, when multiple admins or ownership rules require a safer handoff, or when the workspace is managed externally.
Before deleting a workspace
Check the following before confirming:
| Check | Why it matters |
|---|---|
| Active workspace name | Deletion applies to the current workspace only. |
| Admin responsibility | If another person should own the workspace, transfer admin responsibility instead of deleting. |
| Billing | Plans, seats, storage add-ons, AI credits, invoices, and receipts should be reviewed first. |
| Important work | Export canvases or reports where needed before deletion. |
| Members and clients | Tell people before their links stop working. |
| External collaborators and guests | Shared item access ends when the workspace content is deleted. |
| Compliance or archive needs | Export or preserve records your organization needs before deletion. |
Account deletion can also affect workspaces
If you delete your ALLO account while you are a workspace admin, ALLO may try to delete workspaces you administer or remove you from them as part of account cleanup. That is why account deletion is not a safe substitute for workspace handoff.
If your real goal is to remove one workspace, use this workspace deletion flow. If your real goal is to remove your personal account, first decide what should happen to any workspace where you are an admin.
Troubleshooting leave and delete
| Symptom | Likely cause | What to do |
|---|---|---|
| Leave workspace is missing | You may be the workspace admin, or the workspace may be managed externally. | Transfer admin responsibility first, or contact support if the workspace is externally managed. |
| Delete workspace is missing | You may not be an admin, or the workspace policy/plan may hide deletion. | Ask a workspace admin to check the General settings and workspace state. |
| Delete confirmation fails | The workspace name may not match exactly. | Copy the workspace name from settings and enter it exactly as shown. |
| Deletion is blocked because of admins | The workspace may have multiple admins or ownership rules that require a safer handoff. | Remove or transfer admin responsibility according to your workspace policy, then try again. |
| You left and lost access to a canvas | Leaving removes workspace membership and member-based item access. | Ask a workspace admin or item owner to share the specific work again if you still need access. |
| You meant to sign out, not leave | Leaving changes workspace membership. | Ask an admin to invite you back if you left by mistake. |
Related articles
- Understand workspaces
- Open workspace settings
- Manage workspace members
- Change a member role
- Delete your account
- Open billing
- When work looks missing