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Choose the right plan

Use common workspace situations to decide which ALLO plan to review before buying or upgrading.

9 min read

Choose a plan by the work the workspace needs to support

The best ALLO plan is not always the biggest plan. It is the plan that matches who needs to work in the workspace, how much room the team needs to grow, whether the workspace needs education or procurement terms, and who can manage billing later.

This article is a decision guide. It does not replace the live Pricing page or the checkout screen. Prices, limits, included credits, promotions, and available checkout actions can change, so use Pricing and Workspace Settings → Billing as the current source of truth before buying.

Availability

Item	Details
Use this for	Choosing between public workspace plans: Free, Standard, Business, Edu, Edu Pro, Campus, and sales-managed contracts.
Current prices and limits	Use Pricing and the live Billing screen.
Who can change the plan	Workspace admins or billing admins.
Who should help decide	The workspace owner, billing admin, team lead, IT/procurement contact, and anyone responsible for storage-heavy or AI-heavy work.
Mobile support	Use web or desktop for plan changes, checkout, invoices, storage add-ons, and AI credit purchases.

Quick plan guide

Situation	Start by reviewing	Why
You are trying ALLO alone or with a small team	Free	You can test the workspace shape before committing to a paid team plan.
A team needs shared projects, canvases, members, and recurring collaboration	Standard	Team work usually needs more member capacity and shared workspace controls than an individual setup.
A growing team depends on ALLO for client work, cross-functional review, AI usage, or more admin capacity	Business	Business is the plan to review when collaboration, capacity, and included paid features matter more.
A classroom, teacher group, student cohort, workshop, or school program needs ALLO	Edu or Edu Pro	Education workflows have different participant, class, and budget patterns.
A campus, university, district, enterprise, government team, lab, or procurement-led organization needs custom terms	Campus, Enterprise, or Contact Sales	Custom contracts can cover purchasing, security review, quote timing, seat commitments, or institutional terms.
The current plan is fine but files are over quota	Review storage add-ons, not a different plan first	Storage add-ons increase file capacity without changing the entire plan.
AI Studio or Object Chat is blocked by low credits	Review AI credits, not a different plan first	AI credits are separate from file storage and subscription seats.

If you are deciding between two paid plans, open Pricing next to this guide. The plan card and comparison table show the current included limits and features.

Ask the right question first

Question	If the answer is yes	Start here
Is this just for testing or early evaluation?	Keep the setup small until the team knows what it needs.	Free on Pricing.
Will several workspace members create, edit, and manage shared work every week?	Choose a team plan instead of relying on shared links alone.	Standard or Business.
Do you need stronger capacity for client work, AI usage, larger collaboration, or admin needs?	Compare higher paid plans rather than buying isolated fixes.	Business and Change a plan.
Are you a school, teacher, class, university, or education program?	Education planning should account for teachers, students, guests, storage, and quotes.	Education plans for schools.
Are you blocked only by file storage?	Do not upgrade the whole plan until you check storage add-ons.	Buy storage add-ons.
Are you blocked only by AI credits?	Storage and seats will not fix the AI credit balance.	Buy and manage AI credits.
Does your organization need an invoice, quote, custom contract, security review, or procurement approval?	Use the managed sales path instead of forcing self-checkout.	Invoices, receipts, and quotes or Contact Sales from Pricing/Billing.

Common plan questions

Question	Practical answer
"We are only trying ALLO. Should we pay now?"	Start with Free unless the evaluation itself needs paid seats, storage, AI credits, or admin controls. Upgrade when the team starts depending on shared work.
"We have a small team working together every day. What should we look at?"	Review Standard first, then compare Business if you need stronger collaboration capacity, included paid features, or more room for growth.
"We work with clients. Should clients be workspace members?"	Not always. Full workspace members need seats. Guests or shared canvas access may be better for reviewers who only need specific canvases. Plan for members who create, own, and manage work.
"We hit a seat limit. Should we upgrade the plan?"	Maybe. First check whether the active member list is correct. If everyone needs access, add seats or change plan. If former teammates still count, manage members before buying more capacity.
"We hit a storage limit. Should we upgrade the plan?"	Not automatically. If the plan otherwise works, a storage add-on can be the cleaner fix. If the team also needs more plan features, compare paid plans.
"AI Studio says we need credits. Should we upgrade?"	Check AI credits first. Some paid plans include subscription credits, but one-time credit packs or Auto-reload may be the right fix when the plan is otherwise enough.
"We need a quote for a school or department."	Use Education plans for schools or Contact Sales. Include teacher count, student/guest count, term length, storage needs, AI usage, and deadline.
"Our company requires procurement or security review."	Use Contact Sales from Pricing or Billing. Custom contracts are built for enterprise, campus, government, university, institution, lab, and managed-purchasing cases.

Choose by workspace shape

Workspace shape	What to optimize for	Plan path to review
Individual creator or evaluator	Low commitment, simple setup, proving the workflow	Free.
Small team	Shared work, member capacity, recurring collaboration	Standard.
Larger team or client-facing operation	Capacity, admin reliability, paid features, AI usage, storage-heavy workflows	Business.
Class, workshop, teacher team, or education program	Teacher seats, student access model, storage, quotes, school purchasing	Edu, Edu Pro, Campus, or Contact Sales depending on size.
Enterprise, university, government, institution, or lab	Contract terms, procurement, security, renewal, support, custom capacity	Enterprise or Contact Sales.

This table is a starting point, not a contract. Compare the current plan cards on Pricing, then confirm the final checkout or Contact Sales path in Billing.

Do not confuse plan, seats, storage, and AI credits

These are separate decisions:

Decision	What it changes	What it does not fix
Plan	Base workspace features, included limits, billing interval, and plan-level capacity	A wrong member list, a file cleanup problem, or already-spent AI credits.
Seats	How many full workspace members can belong to the workspace	Storage quota, AI credit balance, or shared-canvas permissions.
Storage add-on	Workspace file storage capacity	AI credits, member seats, or plan features.
AI credit pack	Workspace AI credit balance	File upload limits, storage quota, or member capacity.
Custom contract	Procurement, institutional terms, negotiated capacity, quotes, or special billing terms	Product access for people who still lack workspace or canvas permission.

If the symptom is specific, fix the specific limit first. A storage problem does not need an AI purchase. An AI credit problem does not need a storage add-on. A seat problem does not need a higher plan if old members can be removed or deactivated.

When to upgrade

Upgrade or review a higher plan when:

the team has outgrown Free and needs shared workspace collaboration
active members exceed the current seat capacity
the workspace needs paid features included in a higher plan
the team depends on ALLO for recurring client, campaign, project, or OKR review work
AI usage, storage needs, or admin workflows are becoming regular operating needs
the current plan creates repeated support or billing interruptions

Before confirming, review member count, storage usage, billing interval, payment method, invoice preview, and renewal terms. See Change a plan for the upgrade flow.

When not to upgrade yet

Do not upgrade only because one narrow limit is confusing. First identify the limit.

Problem	Better first move
Old teammates still count as members	Review Manage members and Manage seat limits.
Files are over quota	Use Fix storage limits or Buy storage add-ons.
AI credits are low	Use Buy and manage AI credits.
Checkout fails	Use Fix a payment issue.
The workspace needs a school quote	Use Education plans for schools.
The plan looks wrong after checkout	Refresh Billing, then use Contact support with the workspace name and checkout details.

Example decisions

A two-person design team is testing ALLO

Start with Free if the goal is to learn the basic shape of ALLO. Upgrade when the team needs more durable workspace capacity, shared admin controls, or paid features. Do not choose a larger plan just because the evaluation might grow later.

A creative team has eight members and client reviewers

Review Standard or Business. Full team members usually need seats. Client reviewers may not need full workspace membership if they only review specific canvases. Plan for the internal team first, then decide which clients should be guests, external collaborators, or workspace members.

A school is planning a semester-long class

Use the education path. Count teachers and staff separately from students who only need shared canvas access. If students need ongoing workspace access, include that in the plan discussion. If the school needs a quote, send the term length, class size, teacher count, storage expectations, AI usage, and deadline.

A product team is blocked by AI credits

Do not buy storage to fix AI. Open Billing and review AI credits. If usage is frequent, consider Auto-reload where available. If the workspace also needs broader paid features, compare plan options on Pricing, but keep the credit decision separate.

A media-heavy workspace is over storage

Check file usage first. If the current plan otherwise works, buy a recurring storage add-on. If the workspace also needs more seats or features, compare plan changes. Use the live Billing picker as the checkout source of truth.

What can go wrong

If you upgrade the wrong workspace, the plan will not help the workspace where the team is working. Switch to the correct workspace before opening Billing.

If you buy AI credits for one workspace, those credits do not automatically move to another workspace under the same account.

If you upgrade when old members still count, the bill may grow without fixing member hygiene. Review the member list before buying capacity.

If you use a shared link for people who should be full members, they may miss workspace-level access, project context, or admin-managed permissions.

If you treat a storage add-on as a one-time purchase, renewal will surprise the billing admin. Storage add-ons are recurring until changed or removed.

If your organization needs a quote, invoice, purchase order, or custom contract, start that path early. Procurement takes longer than normal checkout.

Before you confirm checkout

Check these items in Billing:

Check	Why
Workspace name	Plan changes apply only to the selected workspace.
Plan name	Confirms you are buying the intended tier.
Billing interval	Monthly and annual choices affect renewal and invoice timing.
Seat count	The workspace needs enough capacity for active members.
Storage state	A lower plan or missing add-on can leave files over quota.
AI credits	Included subscription credits and purchased credit packs are separate.
Invoice preview	Shows proration, immediate charges, credits, discounts, and renewal terms where available.
Contact Sales state	Custom contracts should use the managed path shown in Pricing or Billing.

Use Pricing for the public plan comparison, then use Billing as the final checkout source of truth for the selected workspace.

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