Teams show how people are grouped inside the workspace
Use Teams inside People when you need to understand which members belong together. Teams help with lookup and coordination, especially when you know the team name but not the exact person who should review, approve, or answer something.
Teams is useful for discovery. Team setup and team administration may require admin permission and may be handled through Manage teams.
Availability
| Item | Details |
|---|---|
| Available on | All plans |
| Available for | Web app, desktop app |
| Who can do it | Workspace members; admins manage team setup where supported |
Where to find Teams
Open Home → People → Teams.
Use Members if you know the person. Use Teams if you know the group. Use Org chart if you need a visual structure instead of a list.
What Teams is good for
| Need | Use Teams to |
|---|---|
| Find a group | Search or browse team names. |
| Understand membership | Open a team to see who belongs to it. |
| Coordinate review | Find the right team before assigning or mentioning people. |
| Check ownership | Identify which group likely owns a project, canvas, or decision. |
| Reduce noisy mentions | Mention or contact the right people instead of guessing across the workspace. |
Browse teams
- Open Home → People → Teams.
- Confirm the workspace is correct.
- Search or browse for the team name.
- Open the team to view its members and visible team details.
- Use member cards or names to find the person you need.
- If the team needs to be created, renamed, merged, or removed, use Manage teams or ask an admin.
Team detail
Team detail may show the team name, description, member count, and member list where available. Use it to understand who belongs to a group before assigning work, requesting review, or checking ownership.
Team detail is not the place for administrative work. To change team setup, go to Manage teams. To change a person's role or access, go to Manage workspace members.
Examples
| Situation | How Teams helps |
|---|---|
| You need a design reviewer | Open Teams, find the design team, then choose the right member. |
| A project mentions a group name | Search Teams to understand who belongs to that group. |
| You inherited work from another team | Use Teams and Members to find the likely owner before making changes. |
| A canvas comment needs a specific reviewer | Confirm the team first, then mention the right person in the canvas. |
| You are cleaning up workspace structure | Use Teams for discovery, then Manage teams for admin changes. |
Team management and permissions
Depending on your workspace role, you may see team create, edit, or delete actions. If those controls are hidden, your role may not allow team management. That is expected for many members.
Teams affect how people understand ownership and coordination. Before removing a team or moving members, confirm whether active projects, canvas reviews, or org chart expectations depend on that structure.
Teams, Members, and Org chart
| Need | Best place |
|---|---|
| Find a person by name or email | Members. |
| Find everyone in a group | Teams. |
| Understand reporting or broader structure | Org chart. |
| Change team setup | Manage teams. |
| Change someone’s workspace role | Manage workspace members. |
Support questions and recovery
| Problem | What to do |
|---|---|
| A team is missing | Confirm the workspace, clear search, and ask an admin whether the team exists. |
| A member is missing from a team | Check Members to confirm the person is in the workspace, then ask an admin to review team membership. |
| Team actions are hidden | Use Manage teams or ask an admin. |
| The team list loads slowly | Large workspaces may load people data progressively. Search again after the list finishes loading. |
| You need to mention a team in a canvas | Confirm the right people first, then use Canvas comments and mentions according to the mention behavior available in your workspace. |
Support questions
| Question | Answer |
|---|---|
| Are Teams the same as permissions? | Not always. Team membership helps organization and lookup, while roles and item sharing control access. |
| Can every member edit teams? | No. Team management can require admin permission. |
| Why is a person in Members but not in the expected team? | The person may be in the workspace but not assigned to that team. Ask an admin to review team membership. |
| Should I assign work to a team or a person? | Use the team to find the right owner, then assign or mention the specific person when the work needs accountability. |
Related articles
- Find people, teams, and the org chart
- Find members in People
- Use the org chart
- Members, guests, and external collaborators
- Manage workspace members
- Manage teams
- When you can't access work
