Sign out of ALLO

Sign out when the device should no longer use your account

Signing out ends the current ALLO session for a browser, desktop app, or mobile app. Use it when you are done on a shared computer, switching accounts, handing off a device, testing another login, or leaving a device you do not fully trust.

Signing out does not delete your account, cancel billing, remove you from a workspace, remove a seat, or revoke someone else's access. It only controls the session on one device, unless you choose a broader session action from Security.

Availability

Sign out of the current device

Open the account menu from your profile/avatar area and choose the sign-out action. The current browser tab, desktop app session, or mobile app should return to a signed-out state. To continue using ALLO on that device, sign in again with the same account or a different account.

If you are in the desktop app, signing out can leave old tabs visible briefly until they reload. Protected content should require sign-in again when the session is checked. If the desktop app keeps reopening the wrong account, use Manage active sessions from a trusted browser and remove the old desktop session.

Use normal sign out when the risk is local to the device in front of you. For example, sign out before returning a shared laptop, before handing a meeting-room computer to another team, before testing a different account, or when a browser profile keeps choosing the wrong identity.

Normal sign out is intentionally smaller than account security cleanup. It does not remove old phone sessions, desktop app sessions, or browser sessions on other devices.

Sign out one other device

Use this when you left ALLO open on a device you can identify, such as an old laptop, a borrowed computer, or a phone you replaced. Open Account menu → Profile Settings → Security → Active sessions, find the session, and sign it out.

The other device may not notice instantly if it is offline. The next time it checks the session, it should need sign-in again.

This is the best choice when the session list is clear enough to identify the device. Compare the app, browser, operating system, and recent activity time. Location can help, but do not trust it alone. VPNs, office networks, mobile carriers, and travel can make a normal session look like it came from a surprising city.

Sign out all devices

Use Sign out all devices when the account may be open somewhere unsafe, when a device is lost, after changing credentials, or after leaving a shared computer signed in.

This action ends every active session, including the current one. That is the safer behavior for an account-wide cleanup, but it means you need access to your email, password, SSO provider, authenticator app, or recovery method before you click it.

Use this after a password reset, after turning on two-factor authentication, after a device was stolen, or after an unfamiliar session appears and you cannot confidently identify it. It is also useful when a person used ALLO on several old browsers and wants a clean slate.

Do not use Sign out all devices as a way to leave a workspace or remove a teammate. That action only affects your account sessions. Workspace membership, roles, billing, and item permissions remain unchanged.

Shared computers and browser profiles

Shared computers create two separate risks: the ALLO session and the browser or identity-provider session. Signing out of ALLO ends the ALLO app session, but the browser may still remember a Google, Microsoft, Apple, or SSO account. The next person may not enter ALLO automatically, but the browser could still suggest or reuse the wrong provider identity.

After using a shared computer, sign out of ALLO, then also sign out of the provider if you used provider-based sign-in. If the computer is public or borrowed, close the browser window and clear site data if that is appropriate for the device.

If you accidentally signed into the wrong ALLO account because the browser picked the wrong provider profile, sign out, switch browser profiles or use a private window, then sign in again with the correct email. If the correct workspace is still missing after that, use When you can't access work.

Desktop and mobile sign-out notes

The desktop app can restore tabs after restart. That does not mean the old session is still valid forever. If you sign out the desktop app from another device, the app may show old tabs until it reloads or checks the session again. Protected work should require sign-in again.

Mobile sign-out depends on the app version and operating-system state. If the mobile app keeps returning to an old account, update the app, sign out again, and remove the mobile session from Active sessions if it still appears.

If notifications keep appearing after sign-out, check whether another device is still signed in or whether the operating system is showing an older notification. For notification behavior, see Manage notifications.

What sign-out does not solve

Troubleshooting sign-out

If sign-out returns you immediately to the app, your browser or SSO provider may still have an active identity-provider session. Sign out of the provider too, or use a private browser window to test another ALLO account.

If you signed out the wrong device, sign in again from that device. If you cannot sign in because the recovery method is unavailable, use When you can't log in.

If an unfamiliar session reappears after you sign it out, change your password or provider credentials, turn on two-factor authentication where available, and contact support with the session time, device details, and account email.